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Module 2.3 DB Forum

Module 2.3 DB Forum

Q Find a business letter that you find especially ineffective and explain why it is so. This can be a junk mail letter, a rejection for a job, a complaint, etc. When formulating your response: identify the message, purpose, words and phrases used that create inappropriate tone; does it use ineffective direct or indirect approach? Use your text to formulate your response.

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